Digital Gift Card
Description
Shipping within the United Kingdom
All orders to UK addresses over £75 receive FREE 2nd class delivery. Orders under £75 will be charged a flat fee of £5. We'd expect your order to arrive in 1 - 3 working days.
If you're in a hurry, we offer a next day delivery option for a £10 fee. Orders must be placed before 3pm for this option.
Shipping outside the United Kingdom
We ship internationally, with tracked delivery and express air delivery options available. All international delivery charges and times are estimated at checkout.
Free delivery offers vary between countries.
Returns information
We hope you love your new purchase but if you need to return your order for an exchange or refund, we're happy to help. Please note the following guidelines to ensure a smooth return process:
- Return Shipping Responsibility: Please note that customers are responsible for return shipping and any associated postage costs. We recommend using a tracked service for secure delivery. We cannot be held liable for items damaged or lost during transit.
- Condition of Goods: Please ensure that the items are unworn and in their original saleable condition.
- Return Period: Kindly return the goods within the specified dates mentioned below. Goods recieved outside of these dates will be refused. This will not affect your statutory rights.
- Packaging and Returns Form: Fold the items neatly and place them in their original packaging. Include a completed returns form with the package. The returns form can be downloaded here.
- Return Address: FAR AFIELD – RETURNS, Unit E3 & E4 Eastside Business Park, Newhaven. BN9 0FB.
Returning Discounted Items: If you wish to return any sale items, you have 14 days from the date of receipt to request an exchange or refund.
Returning Full Priced Items: For full-priced items, you have 28 days from the date of receipt to request an exchange or refund.
Returning International Orders: We recommend using the Global-E portal to generate a return label for non-UK orders. Please be aware that the cost of shipping will be deducted from your refund. This process requires an order number begining #GE, please contact orders@farafield.uk if this has not been provided to you.
Refunds are not inclusive of the original postage and packaging fees, unless otherwise agreed upon by our customer service team.
Please allow up to 10 days in busy periods for your return to be processed.
Refunds will appear in your bank account within 3 – 5 working days of processing, or 1 working day for PayPal orders.
Please get in touch with us at orders@farafield.uk for assistance, if required.
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