Returns information

We hope you love your new purchase – however, if you need to return your order for an exchange or refund, we're happy to help.

Goods must be unworn and returned in original saleable condition, within the dates stated below. This does not affect your statutory rights.

Please fold and place your items in their original packaging, along with a completed returns form, before sending to the following address:

FAR AFIELD – RETURNS
Unit E3 & E4
Eastside Business Park
Beach Road
Newhaven.
BN9 0FB.

If you need a replacement returns form, one can be downloaded here.

Returns by mail are the responsibility of the customer. We are not liable for items that are damaged or lost in transit – for this reason, we recommend using a tracked service.

Refunds are not inclusive of original postage and packaging fees, unless otherwise agreed with our customer service team.

Returning discounted items

All sale items can be returned for exchange or refund within 14 days of receipt.

Returning full priced items

All full priced items can be returned for exchange or refund within 28 days of receipt.

Returning international Orders

Please be sure to include 'Returns Department' prominently at the top of the address and clearly declare the goods as being returned to origin. This will prevent any delays or unexpected fees. 

Please allow up to 10 days for your return to be processed once this has been received by our warehouse team.

Refunds will appear in your bank account within 3 – 5 working days of processing, or 1 working day for PayPal orders.

Please get in touch with us at orders@farafield.uk for assistance, if required.