Returns Policy

Archive Sale

Please note that all items bought in our Archive Sale are non-refundable and can be returned for exchange or credit only. Goods must returned with 14 days of receipt.

Returns Policy

We hope you love your new purchase. However, if you need to return your order for an exchange or refund, we are happy to help.

Goods must be unworn and returned in original saleable condition, within 28 days of receipt for full priced items, and 14 days for sale items. This does not affect your statutory rights.

Please fold and place your items in their original packaging, along with a completed returns form (if a form was not provided, you can download one here), before sending to the following address:

FAR AFIELD – RETURNS
Unit E3 & E4
Eastside Business Park
Beach Road
Newhaven.
BN9 0FB.

Returns by mail are the responsibility of the customer. We are not liable for items that are damaged or lost in transit – for this reason, we recommend using a tracked service.

Refunds are not inclusive of original postage and packaging fees, unless otherwise agreed with our customer service team.

International Orders

For international orders, we recommend using the Global-E returns portal to generate a return label.

Please note that the cost of shipping will be deducted from any refund provided.

 

Please allow up to 10 days for your return to be processed once this has been received by our warehouse team.

Refunds will appear in your bank account within 3 – 5 working days of processing, or 1 working day for PayPal orders.

If you require any assistance please call us on +44 (0)1273305265, or e-mail orders@farafield.uk.

British Design. Global Inspiration.

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