Returns Policy

We hope you love your new purchase, however, if you need to return your order for an exchange or refund, we are happy to help.

Goods must be unworn and returned, in original saleable condition, within 28 days of receipt. This does not affect your statutory rights.

Please ensure that you enclose a completed returns form with your order (if a form was not provided, you can download here), and that items are carefully folded and placed in their original packaging; before sending to the following address –

FAR AFIELD – RETURNS
Unit E3 & E4
Eastside Business Park
Beach Road
Newhaven.
BN9 0FB.

Returns by mail are the responsibility of the customer. We are not liable for items that are damaged or lost in transit – for this reason, we recommend using a service with tracking.

Refunds are not inclusive of original postage and packaging fees, unless otherwise agreed with our customer service team.

Sample Sale and Clearance Products

Items bought in the Sample Sale, and from the Clearance section are non-refundable. We offer exchange or gift voucher only, and we ask that they be returned within 14 days of delivery.

International Orders

For international orders we recommend using the Global-E returns portal to generate a return label.

Please note that the cost of shipping will be deducted from any refund provided.

 

Please allow up to 2 weeks for your online order return to be processed once this has been received by our warehouse.

Refunds will appear in your bank account within 3 – 5 working days of processing, or 1 working day for PayPal orders.

If you require any assistance please call us on +44 (0)1273305265, or e-mail orders@farafield.uk.

British Design. Global Inspiration.

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