Registered Company Information
Registered Company : Far Afield Limited
Registered in England
Registered Address : Unit E3 / E4 Eastside Business Park, Beach Road, Newhaven, BN9 0FB, UK
Registered Company Number : 08090708
In these conditions the following terms shall have the following meaning “the company” means Far Afield. “Customer” means the customer of the company. “Contract” means any contract for the sale of goods by the company to the customer.
Payment is taken at the time of placing an order and no goods shall be supplied without payment. A carrier of the company’s choosing shall deliver the goods but the company will attempt to comply with the customer’s selection. Carriage will be at cost to the customer and forms part of the invoice. Far Afield aim to dispatch goods within 1 working day. Customers in the UK, please allow 3 working days to report to Far Afield any outstanding orders, 7 working days for Europe, 10 working days for rest of the World.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
- Pay later.
- Pay Later in 3.
Further information and Klarna's user terms can be found here
. General information on Klarna can be found here
. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement
Claims arising from damage, delay, or partial loss of the goods in transit must be made in writing to the company within seven working days of delivery. The company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the customer shall, if so requested in writing or verbally by the company promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to the company for examination.
- If the customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, the company shall at its option, replace them with similar goods, or allow the customer credit for their invoice value.
- If the customer establishes that any of the goods are defective the company shall, at its option replace them with similar goods or allow the customer credit for their invoice value.
- In no circumstances shall the liability of the company to the customer under this condition exceed the invoice value of the goods.
Under the United Kingdom’s Consumer Contracts Regulations, you have the right to cancel your order up to 14 days after order receipt date, as long as the items are in their original condition, with all tickets and tags attached. Failure to keep the items in an unused, resalable condition may result in a reduced refund. Far Afield offers a 28 returns policy on full price items from the date of receiving the goods. In this instance all refunds exclude postage costs, unless we have made a mistake.
We regret that we are unable to offer this policy for on any sale or clearance items unless proven faulty. Sale items can be returned within 12 days of delivery and Clearance items 7 days. Items purchased from the Clearance section can be returned for an exchange or credit between 8-12 days.
For full details of our returns procedures please see the returns page
The company reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The customer’s statutory rights will not be affected.
Far Afield Store Credit Scheme - Ending 31/12/20
The Far Afield credit scheme in its current form will be coming to an end on 31 December 2020. This means any credit accrued will expire after this date and no further store credit will be added to accounts during December 2020. We will be introducing a new credit scheme in Spring 2021 - details will be announced closer to the time.
Far Afield is part of the Far Afield Ltd Group, and is 100% committed to protecting your privacy.
Any personal information that you provide while visiting our site is strictly confidential. We guarantee never to sell or trade any personal information with any third parties unrelated to Far Afield Ltd.
Our full policy can be downloaded here